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We are continuing to work on a fix for this incident.
We are continuing to work on a fix for this incident.If you run into issues logging in, try clearing your cookies and logging in using an email code.
Maintenance is complete, and we are preparing to restore service.
We identified an issue where custom domains deployed for certain clients triggered a configuration conflict with the Clerk satellite domain within shared workers.
This doesn't affect most online users, impacting only a specific subset of clients. The root cause is that this domain-related configuration prevented Clerk from routing authentication requests to the correct API domain, causing those auth requests to fail.
This is an incident related to a specific production environment. We're currently thinking about how to automate it, and how to add guardrails for cases like this.
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