Okou - We are currently experiencing some issues accessing DeepSeek models – Incident details

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We are currently experiencing some issues accessing DeepSeek models

ResolvedPartial outage 30%1 hour 25 minutes

Affected

API Service

Degraded performance from 9:11 AM to 9:38 AM, Partial outage from 9:38 AM to 10:37 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    We have discovered that this incident appears to be related to a compatibility issue between the latest version of Claude Code and DeepSeek. We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    We are currently investigating this incident. You can select a different model in a new chat to continue your work.