Okou - We are currently experiencing some service outages online. – Incident details

All systems operational

Show current status

We are currently experiencing some service outages online.

ResolvedMajor outage3 minutes

Affected

Web Page

Major outage from 8:23 AM to 8:27 AM

API Service

Major outage from 8:23 AM to 8:27 AM

  • PostmortemUTC

    Our most recent deployment script encountered several issues during the latest release, which prevented the database migration from executing as planned.

    However, the application service proceeded with the deployment under the assumption that the database execution was successful.

    This has resulted in an inconsistency between the live application and the database versions, making it impossible to create a new event activity.

    We are currently conducting an investigation to determine why the database upgrade scripts failed to execute correctly.

  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    The agents are temporarily unable to perform conversations or other tasks. We are currently investigating this incident.