Okou - The website is not allowing users to log in normally. – Incident details

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The website is not allowing users to log in normally.

ResolvedMajor outage37 minutes

Affected

Web Page

Major outage from 5:52 AM to 6:30 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    The issue originated with the most recent security update.

  • UpdateUTC

    When opening the login page, a blank screen is displayed. Since the username and password fields are not visible, users are unable to complete the login process.

  • InvestigatingUTC
    We are currently investigating this incident.