Okou - Elevated API latency – Incident details

All systems operational

Elevated API latency

Resolved
Degraded performance
Started 1 day agoLasted about 2 hours
Updates
  • Resolved
    UTC
    Resolved

    API performance has remained stable following mitigation. This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    Mitigation has been applied and API performance has stabilized. We've deployed additional safeguards and are monitoring to confirm continued stability.

  • Identified
    UTC
    Identified

    We identified elevated traffic affecting the Backend API and user-related requests, causing increased latency and intermittent failures. We've applied mitigation and are monitoring its effect. We'll provide another update once we confirm service stability.

  • Investigating
    UTC
    Investigating

    We're investigating elevated latency and intermittent timeouts affecting Clerk API requests. Some customers may see slow responses when loading user and organization data. Our team is looking into it and will post another update once we have more information.